GST registration is mandatory for most sellers, especially if your annual turnover exceeds ₹40 lakhs (₹20 lakhs for special category states). However, sellers dealing exclusively in exempted goods or services may be eligible to sell without GST. Please consult our Seller Policy or a tax advisor for specific guidance.

To register as a Dotmarket seller, you’ll need: PAN Card (individual or business), GST Certificate (if applicable), Bank Account details with a cancelled cheque, Aadhaar or Voter ID for identity verification, and a Business Address Proof. All documents must be clear, legible, and valid.

Most seller applications are reviewed and approved within 24 to 48 business hours. If additional document verification is needed, it may take up to 5 business days. You’ll receive an email notification once your account is approved. Ensure all submitted documents are accurate to avoid delays.

Payments are settled 7 days after successful delivery is confirmed. The settlement is made directly to your registered bank account. You can track all payment cycles, pending amounts, and transaction history from your Seller Dashboard → Payments section. Payment cycles run every Monday and Thursday.

Dotmarket charges a category-based commission ranging from 3% to 15% per successful sale. Electronics typically have 3–5%, fashion 10–12%, and general merchandise 8–12%. There are no monthly listing fees — you only pay when you sell. Full commission details by category are available in our Seller Policy.

Yes, Dotmarket supports dropshipping arrangements. You can list products that are fulfilled by a third-party supplier. However, you remain responsible for delivery timelines, product quality, and customer service. Ensure your supplier can reliably fulfill orders within the committed delivery window to maintain your seller rating.

When a buyer initiates a return, you’ll be notified in your Seller Dashboard. The item is returned and inspected. If the return is approved due to seller fault (wrong item, damaged, defective), the refund is deducted from your seller balance. If the return is buyer-initiated without valid reason, Dotmarket’s buyer protection policy applies. Review our full Return Policy for detailed scenarios.

Log in to your Seller Dashboard and navigate to Products → Add New to create a listing, or click Edit on any existing product to update price, stock, images, or description. You can also bulk-upload products using our CSV template available in the Seller Guide. Changes are reflected on the marketplace within 1–2 hours.

Yes. You can put your store on a vacation/holiday mode from Dashboard → Account Settings → Store Status, which hides all your listings temporarily without deleting them. For permanent account closure, contact our Seller Support team. Note: any pending orders must be fulfilled before deactivation is processed.

Go to Seller Dashboard → Payments → Bank Account Settings. Enter your new bank account number, IFSC code, and account holder name. Upload a cancelled cheque as proof. Account changes undergo a brief verification (24–48 hours) before new payouts are routed to the updated account.